AREAS

COMPETITIVE INTELLIGENCE RETAIL, DEALERS AND RESELLERS

Your company needs solutions aimed at every moment of evolution of the business management of your store or your network of dealers or resellers. For this reason, CARCON AUTOMOTIVE organizes and offers solutions based on the indicators obtained on the maturity of each point of sale, constantly adapting its products and services to those moments of evolution of each customer.

These indicators always aim, regardless of the moment in question, to meet the competitive evolution needs of the network of concessionaires, stores and resales in comparison to the competition, aiming to meet high profitability ratios based on the following basic objectives:

 

  • EFFICIENT MANAGEMENT FOLLOW-UP OF THE SALES TEAM OF EACH OF THE SHOPS

  • INCREASE IN THE RATE OF SATISFACTION AND RETURN OF CUSTOMERS BY EFFECTIVE MANAGEMENT AND MONITORING

  • INCREASE IN PROFITABILITY BY FINANCIAL MANAGEMENT - F & I (FINANCING AND INSURANCE)

  • EFFICIENCY IN THE SALE OF SERVICES

  • REDUCTION OF STOCK DAYS INCREASING THE SHARE CAPITAL AND LIQUIDITY GAINS

  • SAFETY IN THE VEHICLE SALES PROCESS USING EFFICIENT TIMING TIMERS

In order to meet the objectives listed above, CARCON AUTOMOTIVE is ready to offer you the best and most modern in terms of support through studies and analyzes whether they are intended for an individual store or a network of dealers or resellers in any part of the country. We list below - those most wanted by our clients - some of the studies that we can offer you and that perfectly meet those objectives:

  • ANALYSIS OF THE MANAGEMENT OF THE WARRANTY PORTFOLIO

  • ANALYSIS OF FUNDING MANAGEMENT - F & I (FINANCING AND INSURANCE)

  • MANAGEMENT PROCESS ANALYSIS OF THE OFFICE, FROM THE AGENDA TO THE DELIVERY OF THE VEHICLE TO THE CUSTOMER

  • ANALYSIS OF PROFITABILITY OF THE NETWORK AND EACH STORE INDIVIDUALLY. COMPARISON WITH INTERNAL AND EXTERNAL STANDARD SHOPS

  • ANALYSIS OF THE OFFICE AGENDA CONTROL

  • ANALYSIS ON AGILITY IN CUSTOMER SERVICE

  • COMPARATIVE STUDIES OF EFFICIENCY OF SHOPS COMPARED TO INTERNAL AND EXTERNAL STANDARDS OF OTHER NETWORKS

  • STUDIES OF THE INFORMATION CHANGE SYSTEM WITH THE ASSEMBLIES

  • VISUAL STUDIES OF STORES, SIGNALING, CLIENT UNDERSTANDING AND EFFICIENCY OF SERVICE TIME IN SHOPS

  • STUDIES OF MARKETING VISIONS OF SHOPS AND COMPARISON WITH EXTERNAL NETWORKS

  • STUDIES AND ANALYSIS OF THE MANAGEMENT OF THE PROCESS OF SALES OF PARTS, MARGINS, ANALYSIS AND CONCESSION OF CREDIT, SEPARATION, CONFERENCE AND BILLING

  • STUDIES AND ANALYSIS OF PRODUCTIVITY AND EFFICIENCY OF OFFICES

  • STUDIES ON STOCK ADMINISTRATION AND PARTS ROTATIVITY

  • STUDIES ON THE RELATIONSHIP OF SHOPS AND POINTS OF SALES OF VEHICLES AND SERVICES WITH CUSTOMERS INVOLVING SALES AND POST-SALES

  • CUSTOMER SATISFACTION SURVEYS FOR THE PURCHASE OF NEW AND USED VEHICLES, WARRANTY SERVICE, SERVICE AND PARTS PURCHASE

  • TRAINING IN CARE OF THE DEVELOPMENT OF SALES OF VEHICLES AND SERVICES

HOWEVER, IF ANY STUDIES AND ANALYSIS ABOVE LISTED DO NOT FIND ONE THAT MEETS YOUR NEEDS, CONTACT ONE OF OUR SPECIALIZED CONSULTANTS. THEY WILL HAVE THE MAXIMUM PLEASURE TO LISTEN TO YOU AND PREPARE YOU A PACKAGE THAT PERFECTLY FITS YOUR NEEDS.